midnightrealm web store FAQ section

Can you post additional pictures? I need certain angles, details, or clarity.

I use Media Mail for book and magazines, which takes 2-9 days to arrive after shipping. I can usually mail your package 2 business days after your order is processed, and can sometimes mail on Saturdays.

I always use Priority with food (2-3 days after shipping), and First Class (3-5 days after shipping) with treats. If you are ordering more than 3 treats, I use Priority mail. I try to mail orders within 1-2 days of cleared payment.

I use First Class USPS, which takes 3-5 days after shipping.

I use First Class USPS, which takes 3-5 days to arrive after shipping. If weight goes over 13oz (usually at about 2 items, or something heavier, like a coat) I use Priority, which takes 2-3 days. $3 shipping generally indicates First Class, and $5 usually indicates Priority.

Paypal and Google Checkout are accepted.

Depending on your location and shipping method, shipping time varies. Priority International usually takes about a week to arrive. Canada & Mexico can take 1-2 weeks. Other International orders may take up to 2-4 weeks to arrive.

Yes. Please ask about rates. For a quick estimate, you can calculate the approximated cost of shipment at postcalc.usps.com. Enter the total weight of your order and your country of destination. Though delivery times vary, Priority Mail generally takes 6-10 business days, on average, and First Class can take 2-4 weeks. I cannot ship to Italy, sorry.

Can you post additional pictures? I need certain angles, details, or clarity.

If you feel you need more pictures, contact me. In some cases, I do have extra photos that I haven't posted. I do not send pics through email, but will be happy to send auctiva links of any additional photos I have uploaded.

In some cases, I haven't had a chance to update yet. If you notice a difference, let me know. I do price matches from my other stores on ecrater upon request.

I remove/hide any item that I do not currently have in stock. In the rare event that an order cannot be filled, I offer a full refund and cancellation.

If you are looking for an item not in stock, let me know. I occasionally place orders overseas, and may be able to get an item you are looking for. Please contact me.

Sure, please contact me before you purchase, so I can adjust the shipping rates accordingly. I can ship Media Mail, First Class, and Priority.

Yes, please contact me with the items you wish to purchase. Please let me know which method of shipping you prefer for this order. I can give you the total and change the rates accordingly.